We offer you the opportunity to try your new vetsak product for 30 days risk-free and comfortably at home. If you decide within 30 days that your vetsak product is not a good fit for you, we are happy to take care of the return for you.
Absolutely! Just check out our store locator. You can simply enter the name of your city and see which retailers in your area offer your desired vetsak® product.
Of course you can. We offer individual covers for our beanbags and sofa modules, as well as for our Footsak. Check out our covers here. *Please note that we do not sell covers for pillows.
All covers (excluding Leather and Loop Loop/Bouclé) are washable. Please have a look at our care instructions for more information. All vetsak covers are interchangeable and are also available separately. Please visit our care instructions here for m
We highly recommend you to follow our care instructions for our vetsak® products. Simply click here.
Pique guarantees an extremely high resistance to water, frost, heat, mould and mildew. Nevertheless, in winter or during longer absences, you should store your products in a dry, unheated, and well-ventilated room and never use non-breathable plastic
No worries, we´ve got you covered!. Our products are very durable. Normally, defects should not occur. However, if something should happen, we will gladly exchange the affected part for you if the defect occurs within 5 years. Please note that damage
Vetsak has put together 5 colour worlds for you to help you mix and match the right fabrics and colours. Within each colour world, you can mix and match any fabric. However, this does not mean that you cannot combine fabrics from different colour wor
Absolutely! Our Customer Happiness team is trained to advise you on this. Just send us photos and the dimensions of your space and we'll help you find your perfect vetsak product. Alternatively you're welcome to book a consultation call with us: http
Beanbag:. We ship our beanbag in 2 packages. One package contains the inner bag, and the other one contains the cover. Footsak:. We ship our Footsak in 2 packages. One package contains the inner bag, and the other one contains the cover. Pillows:. Ev
Sunlight and artificial light fade our leather and indoor covers over time. Therefore, we recommend that you avoid direct sunlight and very close and bright halogen light. If you would like to place your Sofa / Beanbag in a place that is frequently e
We recommend that you do not regularly sit on the Sofa or Beanbag with a pair of dark jeans or trousers, especially with light fabrics. Trousers are dyed, so the colour of the fabric may rub off on your seat after a while. Unfortunately, this is NOT
If you would like to purchase protective covers for your outdoor product, please send further infos on the product you have / you want to purchase to [email protected] and you will receive a 5% discount.
Absolutely! Our outdoor fabrics are also suitable for indoor use. If your Sofa / Beanbag is regularly exposed to sunlight, we recommend using an outdoor fabric. Our outdoor fabrics are UV and water resistant while being soft and cosy enough for indoo
Since we always want to make sure that our customers have a flawless and perfect product, we do not sell B-grade products.
The 5 year warranty starts running when the original order gets delivered. No matter how many exchanges / replacement orders you receive in relation to an original product, the replaced item would only be under warranty for whatever time period was s
Yes, we do!. Feel free to book your online consultation with one of our trained interior specialists here: https://vetsak.com/pages/interior-consultation
Since July 1, 2024 and in accordance with Decree No. 2024-123 of February 20, 2024, distributors of products in the EPR furniture and garden/home improvement sectors are required to inform their customers of the existence of a repair fund and the amo
Beanbag: It's not possible to wash the foam inside the inner bag. However, you could try to remove the affected foam. If you need more foam to fill your beanbag with, please reach out to our Customer Happiness Team. If too much foam is affected, you'
The following fabrics have been discontinued and cannot be reordered:. Velvet. Dark grey. Light Grey. Creme. Mint. Caramel. Stone. Cord velour. Duck Egg. Light Grey. Herringbone. Creme. Beige. Stone. Light Blue. Light Grey. Dark Grey. Flokati. Beige.